1. SMS Program Overview

By opting in to receive SMS messages from Una Derma Clinic, you consent to receive text messages related to:

Appointment confirmations and reminders

Promotions, specials, and limited-time offers

Updates regarding services, availability, or scheduling

Message frequency may vary based on your interactions with our clinic.

2. How to Opt In

You may opt in to SMS communications by:

Booking an appointment or submitting a form on our website and providing consent

Providing your phone number with verbal or written consent during an in-person or phone interaction

Texting START to our business number (if applicable)

3. How to Opt Out

You may unsubscribe from SMS messages at any time by replying STOP to any text message.

You may also request changes to your communication preferences by emailing:
📧 [email protected]

4. Help & Support

If you need assistance with our SMS communications, reply HELP to any text message or contact us at:
📧 [email protected]

5. Messaging Costs

Standard message and data rates may apply depending on your mobile carrier.
Una Derma Clinic is not responsible for SMS, MMS, or data charges incurred through your provider.

6. Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, store, and protect your personal information.

8. Service Disclaimer

All treatments, recommendations, and wellness or aesthetic services provided by Una Derma Clinic are not guaranteed to produce specific results. Individual outcomes may vary based on health history, skin type, lifestyle, and other biological factors.

Information provided through our website, messaging platforms, or marketing materials is for informational purposes only and should not be considered medical advice unless delivered directly by a licensed provider during a clinical appointment.

9. Cancellation & No-Show Policy

By booking an appointment, you agree to comply with our cancellation and no-show policies, including any applicable fees.

Specific cancellation policies are disclosed during the booking process and may vary by service.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised Terms.

11. Contact Information

Una Derma Clinic
555 Legget Drive, Tower B, Suite 1036, 10th Floor
Kanata, ON
📞 +1 613-297-1221
📧 [email protected]